Issues connecting to Live

[Jesder]

Hi guys,

I'm having troubles connecting my BoP 2.0 to live.

I have followed the instructions to set up the WiFi connection on BoP 2.0. I've also verified this by opening an Internet explorer window on the BoP display and browsing to the Dutch Pinball website. So i'm confident the Wifi set up is correctly and is accessing the internet from my BoP machine.

I have also gone into the Adjustment menu and set "Live Enabled" to Yes.

I've set the time zone and also restarted the BoP machine, but my machine does not appear in the Live list while I have the machine running and when I browse to my Live page (with the game running) I only see the set up instructions on how to enable Live.

I'm running software version 1.19

I'm not sure what I've missed or what else I can check to diagnose the issue? Are there certain ports it needs open on the router which could be preventing BoP from communicating?

A thought I had was possibly 1 or more blocked ports on my router. Are there certain ports BoP needs to communicate with Live?

Any ideas?

Cheers!

[Jesder]

All sorted after contacting DP support via email.

Thanks for the help - very much appreciated!